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Define Emotional Intelligence and place its significance in the context of personal selling. Why are knowing and practicing emotional intelligence essential? Please provide an example

Define Emotional Intelligence and place its significance in the context of personal selling.  Why are knowing and practicing emotional intelligence essential?  Please provide an example or illustration that demonstrates emotional intelligence in practice.

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Emotional Intelligence EI refers to the ability to recognize understand and manage ones own emotions as well as to recognize and influence the emotions of others effectively It involves a set of skill... blur-text-image

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