. Define leadership. . Write a plan to implement TQM in a community college. . Working as an individual or in a team of three or more people, evaluate one or more of the following organizations concerning the role of the senior managers. (a) Large bank () Large department store (b) Health-care facility (f) Grade school () University academic department (g2) Manufacturing facility (d) University nonacademic department (h) Large grocery store . Select one or more of Deming's 14 points and describe how you would achieve or implement it