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Define operations management and the supply chain process. Differentiate between goods and services and explain the good services continuum Evaluate the consequences of various supply

  • Define operations management and the supply chain process.
  • Differentiate between goods and services and explain the good services continuum
  • Evaluate the consequences of various supply VS demand scenarios
  • State the importance of "models" in decision making.

Describe how operations and supply chain management contribute to a company's competitive advantage

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