Define supply chain management and explain the activities involved. Identify the flows through a supply chain and explain the bullwhip effect. Describe the rise of supply chain management and its global implications. Describe characteristics of a competitive supply chain. Identify and explain key trends that drive today s supply chains. Components of a supply chain Upstream vs downstream Managing flows through the SC Bullwhip Effect Customer focus Service supply chains SC Integration with other functions within the business Integration across companies Characteristics of a competitive supply chain Outsourcing IT Big Data 3D Printing Postponement Lean Supply Chain Disruptions Supply Chain Security Sustainability Innovation within SC