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Della is an inmate of an old age home. She is endowed with the responsibility of assisting new inmates as well as conducting orientation programs
Della is an inmate of an old age home. She is endowed with the responsibility of assisting new inmates as well as conducting orientation programs for them. Which of the following strategies for increasing customer participation in service processes is exemplified by this scenario? Multiple choice question. Promoting the old age home Recruiting customers Helping oneself Helping others
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