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Denise is a customer service representative who spends her days answering calls and dealing with unhappy customers. Although she is usually able to resolve their
Denise is a customer service representative who spends her days answering calls and dealing with unhappy customers. Although she is usually able to resolve their problems, most of her job involves dealing with difficult people. Denise's job is considered whci of the follwoing. a coping response. b. a major life stressor. c. a daily hassle. d. eustress
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