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Department of Tourism, Sport & Hospitality Management Semester 2, 2016 40 marks 20 marks 20 marks 20 marks 40 % Griffith Business School Department of

Department of Tourism, Sport & Hospitality Management Semester 2, 2016 40 marks 20 marks 20 marks 20 marks 40 % Griffith Business School Department of Tourism, Sport and Hotel Management 3120HSL MANAGING CULTURALLY DIVERSE WORKPLACES Assessment 1: Research Paper Type: Assignment - Research-based Assignment Learning Outcomes Assessed: 1, 2, 3 Due Date: 30 Aug 16 12:00 Week 6 Weight: 40% Marked out of: 100 Task Description: The research paper requires you to select one of the following topics and submit a 2000-word paper (essay style) in Week 6. You may choose one of the following two topics: (1) Define the concepts discrimination, prejudice and racism and provide a brief example of each in either the hospitality or tourism industry. Take your examples from actual case studies that have been published and indicate these in your list of references. Discuss two strategies that managers in the industry you select could use to overcome one of these. Indicate an evaluation strategy that the manager could use to measure the success of the strategy used to overcome or reduce the incidence of the phenomenon. (2) What is productive diversity? Using a case study from either the tourism or hospitality industries demonstrate how productive diversity would operate in the industry of your choice and comment on the advantages of productive diversity in the selected case. How would industry evaluate the successes (or failures) of productive diversity? Whilst the contents of the paper will vary to suit the topic and will be determined by you, the paper will include the following: 1. an introduction, a body and a conclusion. 2. definitions of key terms using relevant literature. 3. a demonstration of critical analysis of the existing literature (e.g., samples of journal articles, book references and media). Include at least six references in your reference list and at least two of the six references should be journal articles. Use APA 6 referencing style 4. an ability to apply concepts to examples from either the tourism or hospitality industries. 5. a demonstration of the appropriate use of grammar, spelling, punctuation and referencing. Criteria & Marking: The total mark for the research paper is 40%. The grading criteria for the written paper are: content knowledge (40 marks); purpose and expression in paper (20 marks); organisation and structure (20 marks); and summarisation (20marks). See the Learning@Griffith site for grading sheet details. Submission: Through Turnitin. Turnitin provides an online text-matching service,and end-to-end assessment submission, marking and return available through L@G course sites. See the following site https://intranet.secure.griffith.edu.au/computing/blended-learning-support/usinglearning-at-griffith/assessment-tools/turnitin This assessment item: is a school based activity is an individual activity does not include a self assessment activity

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