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Derrick, a general manager of Capital Agencies in Gaborone, wishes to communicate to his boss, Joseph, in the head office in Australia. He chooses to

Derrick, a general manager of Capital Agencies in Gaborone, wishes to communicate to his boss, Joseph, in the head office in Australia. He chooses to use a letter as the best means of communicating to his boss. Highlight reasons that may have led to choosing a letter over a telephone call?

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