• Describe a conflict scenario the company is involved in or one you think they could be involved in.

• Describe two sources of conflict that occurred in this scenario.

• Describe how this scenario went through the four phases of conflict.

Using 10-3: Approaches to Conflict and 10-4 Conflict Management Techniques;

• Describe one conflict management technique the company or the companys leader used or might have used in this scenario.

• Evaluate if this conflict management technique was effective or ineffective. Provide evidence to support your position.

COMPANY NAME IS MICROSOFT.