Describe a time when a major change initiative at an organization you work for or know well succeeded or failed.

Identify possible reasons for the success or failure of the change using the three phases of the force$-$field model $($unfreezing$,$ changing, and refreezing$).$ Refer to Exhibit $9\mathrm{.}1$ of the text for more information on the phases of this model.

Describe someone who was resistant to the change $($by their position, not their name$),$ and analyze their resistance using one $($or more$)$ of the reasons people resist change in Exhibit $9\mathrm{.}2$ of the text.

Explain which strategy the leader used to minimize this person's resistance to change using the recommendations provided in Exhibit $9\mathrm{.}3.$ If the leader did not minimize the resistance to change, what strategy would you have recommended they use and why?