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Describe a time when an employee (or manager) at a service organization was flexible with a policy or procedure to meet your needs as a
Describe a time when an employee (or manager) at a service organization was flexible with a policy or procedure to meet your needs as a customer. It's okay to speak with your family, friends, or co-workers and share an example they have experienced. Just remember to capture details because your peers may ask follow-up questions
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