Question
Describe each case regarding Engineering Design. Case 1: A Tax Program You manufacture and sell, through distributors, a general purpose program to assist small companies
Describe each case regarding Engineering Design. Case 1: A Tax Program You manufacture and sell, through distributors, a general purpose program to assist small companies in handling their taxes. You provide the program with a limited warranty that offers to refund the users' payments if the product is defective. One user claimed that data provided by your program misled him into making an unsound investment that cost him a substantial amount of money. On investigation, you found that there was a bug in the program that could have produced the fallacious information your user claims. What are the legal consequences? You would obviously try to get the user to accept a refund of the $450 he paid for the program in return for a full release from any further liability. While worth a try, this strategy is not a guaranteed success. Your user, who did not buy the program directly from you, could not claim under a contract. Also, since no physical injury or property damage was involved, claims cannot be made under strict liability. The final recourse, therefore is to claim negligence. Here, the question is: did you follow best industrial software development practices to assure that such problems did not occur? If the court can be convinced that you did, you would likely win. If not, you could pay substantial damages.
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