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Describe how Uber applies supervised learning to improve its customer support through the Customer Obsession Ticket Assistant (COTA). Grading Criteria: Innovation and Currency (40%) Clarity

Describe how Uber applies supervised learning to improve its customer support through the Customer Obsession Ticket Assistant (COTA). Grading Criteria: Innovation and Currency (40%) Clarity of Objectives and Technique (30%) Outcome Analysis (30%) Reference Material: https://online.hbs.edu/blog/post/descriptive-analytics

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