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Describe the activities that managers, instructors and trainees can do before, during, and after training to improve transfer of training in customer service skills training
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Improving the transfer of training in customer service skills for the fastfood industry involves a strategic approach before during and after training Heres a breakdown of activities that managers ins...Get Instant Access to Expert-Tailored Solutions
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Management And Organisational Behaviour
Authors: Laurie J. Mullins, Gill Christy
9th Edition
027372861X, 978-0273728610
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