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Describe the attributes of active listening. How do these skills and practices allow the speaker to know you are really listening and interested? What happens
Describe the attributes of active listening.
How do these skills and practices allow the speaker to know you are really listening and
interested?
What happens to the conversation when a listener is passive?
What is the impact of passive listening to customers?
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General Managers In Action Policies And Strategies
Authors: Francis Joseph Aguilar
2nd Edition
0195073673, 978-0195073676
