1. Describe the competition in the overnight package-delivery industry, and the strategies by which those two firms are meeting the competition. What are the enabling and inhibiting factors facing the two firms as they pursue their goals? Do you think that either firm can attain a sustainable competitive advantage in this business?
2. How are FedEx and UPS performing financially? Which firm is doing better? Prepare to discuss the insights you derived from the two firms financial statements, financial ratios, economic profit, and stock-price performance.
3. If you had to identify one of those companies as excellent, which company would you choose? On what basis did you make your decision?