1. Describe the four sources of stress. In your opinion, which of these is the greatest source of stress among managers and what can be done to reduce or eliminate it?
2. Describe the four sources of personal power. Which do you think is usually the most effective for managers and why?
3. What are some of the characteristics of leaders? How are leaders different from managers? Would you rather work for a leader or a manager? Why?
4. What is groupthink? Describe three symptoms of groupthink. What do you believe is the best way to resolve groupthink and why?
5. Describe three differences between power and empowerment. Give one example of when you think a manager should use power and one example of when you think they should use empowerment.