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Describe the steps in the DMAIC methodology. Briefly summarize the Six Sigma Body of Knowledge. What are dashboards and balanced scorecards? How do they support
- Describe the steps in the DMAIC methodology.
- Briefly summarize the Six Sigma Body of Knowledge.
- What are dashboards and balanced scorecards? How do they support Six Sigma projects?
- List and briefly define the five categories of quality-related problem types. What are the best approaches for attacking each of these types of problems?
- What are process owners and stakeholders? How are they different from each other?
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Project Management The Managerial Process
Authors: Eric W Larson, Clifford F. Gray
8th Edition
1260570436, 978-1260570434
