Describe various types of software tests and explain how and why each is used Describe how to design and conduct a user acceptance test Briefly describe approaches to data conversion Briefly describe training and user support requirements for new and operational systems Explain in general terms the activities involved in managing the implementation, testing and deployment of a system Describe the support activities that continue after deployment Discuss the factors that cause a software development project to succeed or fail Describe the responsibilities of a project manager Explain the activities required to get a project approved Explain the activities required to plan and monitor a project