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Describe what difficult people are trying to accomplish. What can you do when you encounter a difficult person? Describe the most common lower-level behaviors in
Describe what difficult people are trying to accomplish. What can you do when you encounter a difficult person? Describe the most common lower-level behaviors in people. Chose one of these behaviors and describe what techniques you would use to get them into the upper level. Describe the techniques to help teams stay in the upper level. Pick one of these techniques and describe how you would use it to correct a lower-level team behavior
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