Description:

Anadministrativesysteminorganisationsmaycompriseofarangeofelectronicandpaperbasedsystems tosupportitsbusinessoperations.Theextentandtypeofsystemwillvaryfrombusinesstobusinessdepending on the nature of respective businesses. Examples of business administrative systems include employeemanagementsystem, accountingsystem,product managementsystem,EnterpriseResourcePlanning(ERP),informationtechnologynetwork andcommunication system.

This assessment task is being given as a role play task in which you and one of your classmates will play therolesofaclient andabusinessconsultant,respectively.Thisassessmenttaskleadstothefinalprojectforthisunit.Youwillberequired tomaintainaprojectfolder toensurethatyouhavealltherequiredinformationforthistaskaswellasthefinalproject.

Boththemembersoftheteamwillbeassessedinthistask. Youwillberequiredtoplayboththegivenroles-beingaclientforanotherstudent andbeingabusinessconsultantforowntask.

Step1:

Conceive a business profile (Client): The client will need to conceive and develop a basic business profile(maximum1pagelong)thatoutlines businesstype,size,industryandkeybusiness operations.Youcantakeanexample from your own organization or base it on any other organisation with appropriate referencing andacknowledgements. The client will send the profile to the system developer and organise a meeting. Meetingschedule should be decided in consultation with your trainer/assessor as the meeting will take place duringweeklysessions.

Asampleorganisationalprofile isprovidedbelow-thisprofilecanalsobeusedforthistaskandroleplay;

MyAbodeisPerthbasedmortgagebrokeringbusinessbasedinoneofthefastestgrowingrealestateareasofWestern Suburbs. While a number of competitors target the same area, local presence and knowledge,participation in community events, and a team of dedicated mortgage consultants provide the requiredcompetitiveedgetothebusiness.Thecompanycurrentlyemploys10fulltimestaffsatitsheadofficeandhascontracted15independentmobileconsultantsthatvisitprospectiveclientsthroughoutthearea.

The company represents more than fifty (50) major lenders and has invested in a custom software packagethat searches and presents best available options based on specific client needs. The use of software meansthat its consultants are able to quickly evaluate the available options/products and suggest the best possibleproduct/solution to their clients. As the business has rapidly grown in recent months, the company has leasedonemorefloorspaceofthebuildingwhereitislocated.Thenewfloor/sectionofthebusinesswillhaveitsown

dataandcomputernetwork.Thecompanyalsowishestosetupanintranettoconnectemployeesandshareinformationacrossthe departments.

Anyothersimilarorganisationalprofilecanbeusedforthistask.

Step2:

ConductaPlanningmeeting(ClientandDeveloper):Conductameetingasperagreedschedule.Youtrainer/assessorwillobservetheprocess.Inthemeeting;

• Introducethebusiness(Client)
• Discusscurrent/keybusinessoperations
• Discussclientrequirementsandexpectations
• Discusspossiblesolutions
• Decideonthenextstepintheprocess(identifyingrequirements)
• Takenotesfromthemeeting

Step3:

Identify Administrative Requirements: Based on the discussion and information provided, the businessconsultant (you) will conduct a brief need analysis and prepare a proposal for the client, identifyingadministrativesystemrequirements,andsuggestingappropriatesolutions.Yourproposalwouldinclude;

• Summary/minutesofthemeeting
• Overviewofcurrentbusinessoperations
• Recommendedadministrativesystems
• Keyfeaturesofthesystem
• Keyvendorsandapproximatecosts(researchandcompiletheinfo)
• Perceivedbenefitstothebusiness
• Legislativerequirementsandapplicablecode/sofpractice(relevanttothesystemandbusinessprocesses)

Onceyouhaveidentifiedproductrequirements/solution,researchforappropriateproductsandcollectinformationforpresentationtoclientinthenext meeting.