Design Thinking and the OPM

Most organizations fail. Teams rarely live up to their incredible potential to create magic (or even come close to doing so). Etc.

We adopted a design thinking approach and the Organizational Performance Model (OPM) to improve the odds of building better, more capable organizations--such as teams, offices, branches, departments, divisions, or companies.

You watched several videos in Module 1 wherein I described design thinking and introduced the OPM. We used the OPM relentlessly to diagnose and design solutions to organizational problems.

1. What is design thinking, and why is it helpful for diagnosing and solving organizational problems?

2. How does the OPM promote design thinking regarding building organizational capabilities?

3. What are the OPM's main components, and how is the OPM generally applied in diagnosis and design?

4. Use the OPM to diagnose a problem in either your project team, a case from your textbook, or a case from the popular press (such as the Wall Street Journal). Briefly describe the organization. Then, systematically apply the OPM to diagnose the problem.

View keyboard shortcuts

References: https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=43c61f38-c301-47a6-bebc-ae24016164ab

https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=77e313fb-9066-43c5-926e-ae24016164a8

https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=bc1f05eb-a853-4e4b-90e6-ae2700041832

https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=0d3a2622-24d1-4e5e-9368-ae2401616498

https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=c9e96180-11a1-4c1b-9086-ae24016164a0