Despite concerns raised by some observers, organizations across the industrial spectrum have invested heavily in ERP systems since the 1990s. Throughout this era, ERP implementation projects have been notorious for significant rates of project failure, costs overruns, and unrealized expectations. In light of this mixed picture, why do you think enterprise systems have remained a prominent point of emphasis for so-many businesses? Based on the BCG report, do you think "next generation ERP" can address any of the concerns raised by critics of ERP