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Despite the fact that Katie Long performed very well in her job as a customer service representative at the Pepperdine Corporation, she ended up getting

Despite the fact that Katie Long performed very well in her job as a customer service representative at the Pepperdine Corporation, she ended up getting only an average performance rating from her immediate supervisor because her coworkers who received their performance reviews just before Katie were exceptional performers. This is an example of a _________blank rating error

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