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Question 2 (22 Marks) Door-to-Door Transport Company Limited has a fleet of 600 trucks and delivery vans. To control the increasing cost of insurance premium, Door-to-Door Transport has retained all the physical damage losses of its fleet under the company's retention programme. What is 'retention'? Discuss the potential benefits and problems of setting up a retention programme for physical damage losses to Door-to-Door Transport 9 Marks a. b. Suggest three risk control measures that Door-to-Door Transport could undertake to reduce the occurrence and severity of physical damage losses to its fleet. Briefly explain. 4 Marks Assume that the number of physical damage losses for Door-to-Door Transport's fleet is normally distributed with a mean (m) of 240 and a standard deviation (s) of 32. Normal distribution 1. What is the probability that the number of physical damage losses will be between 160 and 320? ii. What is the probability that the number of physical damage losses will be between 296 and 328? ii. What number of physical damage losses does the highest 10 percent of x values fall? Show all your calculations 9 Marks