Determine outstanding debt processes

Assessment objective: To provide evidence that you can perform the tasks required for the following performance criteria and related performance evidence.

$4\mathrm{.}1$ Identify outstanding accounts and collection procedures according to organisational requirements

$4\mathrm{.}2$ Report or follow up outstanding accounts according to organisational policies and procedures

$4\mathrm{.}3$ Monitor and review credit terms according to credit policies and procedures

Demonstrate the following task.

Task $4$

Manage outstanding accounts.

BENCHMARKS

Identify outstanding accounts eg:

develop an ageing table

Report outstanding accounts.

Undertake follow up activities eg:

where authorised to do so

follow organisational policies and collection procedures

Monitor and review credit terms eg:

summarise ageing table columns

refer to appropriate person

Please note that the answer does not need to relate to a particular organisations policies or procedures, just a general 'how to$\text{'}$