Determine the utilization and efficiency for each of the following situations. a. A loan processing operation that processes an average of 4 loans per day. The operation has a design of 15 loans per day and an effective capacity of 8 loans per day. (Round your answer to 1 decimal place. Utilization Efficiency b. A furnace repair team that services an average of 3 furnaces a day if the design capacity is 7 furnaces a and the effective capacity is 6 furnaces a day. (Round your answer to 1 decimal place.) Utilization % Efficiency %