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Determining which expense belongs in which quality cost category. Preventive, Appraisal, Internal, External Quality Cost Prevention Appraisal Internal External 1 Quality Planning 2 vendor qualification(supplier
Determining which expense belongs in which quality cost category.
Preventive, Appraisal, Internal, External
Quality Cost | Prevention | Appraisal | Internal | External | |
1 | Quality Planning | ||||
2 | vendor qualification(supplier certification) | ||||
3 | Acceptance inspection and test planning (planning for inspection) | ||||
4 | process equipment | ||||
5 | Quality task teams(special projects related to quality) | ||||
6 | Turnaround planning - Equipment(quality-related scheduled maintenace) | ||||
7 | Turnnaround planning - Instruments (quality-related scheduled maintenace | ||||
8 | Quality profiling (determined product specs to meet customer needs) | ||||
9 | Quality statistics (collection of data and analysis) | ||||
10 | Planning quality motivational programs | ||||
11 | Production engineers on quality | ||||
12 | Process control engineering -QA departments | ||||
13 | Process control engineering - Engineering departments | ||||
14 | Systems conformance (audit to verify system's conformance) | ||||
15 | Design/development of quality measurement/control equipment Engineering department QA department | ||||
16 | Quality training | ||||
17 | Raw material acceptance testing | ||||
18 | Process testing - Operators | ||||
19 | Review production analysis data | ||||
20 | Environment testing (as it relates to product quality) | ||||
21 | QA in no. 1, no 2, lot analysis, instrument calibration, and aging checks | ||||
22 | Off-grade burned | ||||
23 | Off-grade blended off labor | ||||
24 | Off -grade storage with ineterest | ||||
25 | Reprocessing/sold at reduce cost | ||||
26 | Partial credit issued -Customer kept product | ||||
27 | Bulk returns | ||||
28 | Packaged returns | ||||
29 | Returns to other locations |
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