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Develop a collection strategy for a financial institution. Identify delinquency dates, actions taken (letter of concern, service phone calls, collection calls, outside agencies, etc.), policy

Develop a collection strategy for a financial institution. Identify delinquency dates, actions taken (letter of concern, service phone calls, collection calls, outside agencies, etc.), policy for writing off delinquent accounts, as well as how the credit scoring plays into this policy. Compare and contrast a consumer version of this strategy with a commercial version of the strategy.

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