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Develop a list of the characteristics of effective service for fast-food servers at places such as Tim Hortons. Over your next few visits, rate the
Develop a list of the characteristics of effective service for fast-food servers at places such as Tim Hortons. Over your next few visits, rate the servers against the criteria that you have developed. Did your criteria meet the performance standards of relevance and reliability, or were they subject to criterion deficiency or contamination
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