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Develop a performance scorecard for citibank. Include two to five measures in each of the scorecard's perspectives. How would the balanced scorecard affect the way
- Develop a performance scorecard for citibank. Include two to five measures in each of the scorecard's perspectives.
- How would the balanced scorecard affect the way managers develop the bank's strategy?
- Explain the concept of lead and lag measures in the context of the scorecard you have developed
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