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Develop the following process in Signavio. Submit the process models as pdf file. As a process analyst working for a financial institution, you are
Develop the following process in Signavio. Submit the process models as pdf file. As a process analyst working for a financial institution, you are engaged in a project that aims at improving the company's credit application process. The first step is to model the as-is process. You have interviewed a few representatives for three key roles participating in this process: customer service, corporate risk assessor and risk management. The relevant parts of the interview transcripts for each role are provided below. Customer service: "After I receive a credit application from the customer, I check if the application is complete. If the application is incomplete, I send a request for clarification to the customer. Once I receive this clarification, I check the application again for completeness. When I assess the application as complete, I pass it on to a corporate risk assessor. I then prepare some further marketing material (e.g., a selection of investment options] for the customer. After that, I will eventually receive one of the following: a. A notification of approval from the corporate risk assessor, b. A notification of rejection from the corporate risk assessor, or c. A request for clarification from the risk manager. In case of (a), I send a credit approval together with the marketing material to the customer, after which the process is finished for me. In case of [b], I send a credit rejection, after which the process is finished for me. In case of (c), I send a request for clarification to the customer. After receiving the clarification, I pass it on to the risk manager. I will then receive again one of the three documents listed above". Corporate risk assessor: "When I receive a credit application from the customer service, I first check it. Afterwards, I send it to the risk manager, from whom I then receive either a notification of approval or a notification of rejection. In both cases, I forward the notification to the customer service, after which the process is finished for me".
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