Developing positive relationships with parents and families helps students with a smooth transition to the higher education institution. Parents and families are invested stakeholders who can significantly affect students' success.

A presentation for a professional development that outlines the types of services and programming that are effective in increasing family engagement and communication with new student affairs staff members.

Address the following:

• Evaluate the services and programming available to families of higher education students as well as the strategic value of these services.
• Outline the challenges in communicating with parents as their child transitions into a higher education institution, taking into account legal and ethical boundaries which need to be considered.
• Identify the opportunities for engagement and communication with parents and guardians to improve the overall experience of students.
• Describe appropriate ethical and legal boundaries that must be in place to protect students' rights.
• Explain how you will continue to monitor the progress of the new student affairs staff members.