Dhahran Pipe supplies drilling pipe to drilling sites in the oil & gas industry. The company has a sales team the peforms the primary sales activities, but they also have a call center that cold calls oil company managers to find opportunities to do business. The call center actually acts as the first point of contact for the company's service department as well. What is the term used for every contact a specfic company receives from Dhahran Pipe and every contact a customer makes to the call center or anyone else in the organization for service issues or sales or product questions?

A-phone touch

B-cold call

C-touchpoint

D-contact