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Diagnosing the situation is the first step in any change scenario. Diagnosis includes understanding the context of the change, the change agent's power and influence,

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Diagnosing the situation is the first step in any change scenario. Diagnosis includes understanding the context of the change, the change agent's power and influence, and the stakeholders. Answer the following: 1. Is the change in 51 reactive or proactive? 2. Is the change in 51 addressing an opportunity gap or a productivity gap? 3. Is the change in 53 reactive or proactive? 4. Is the change in 53 addressing an opportunity gap or a productivity gap

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