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Diagram 1: Customers Satisfaction Product Quality Customer Satisfaction Service Quality HHH Tose For the above framework in Diagram 1, respond to the following research design

Diagram 1: Customers Satisfaction Product Quality Customer Satisfaction Service Quality HHH Tose
For the above framework in Diagram 1, respond to the following research design questions and justify your answers:

 

A.    Describe the dependent and independent variables in the diagram above.

B.    Develop TWO (2) hypotheses from the diagram above.

Diagram 1: Customers Satisfaction Product Quality Service Quality 0.8C Customer Satisfaction 414

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