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Did Jack coach Tracy? Did Jack coach Tracy? No. Tracy was a high performer. Coaches only work with low performers. No. The relationship was more
Did Jack coach Tracy? Did Jack coach Tracy? No. Tracy was a high performer. Coaches only work with low performers. No. The relationship was more mentor-protg than coach. No. He did not ensure the availability or ready attainability of proper resources. Yes. He mentioned the rest of the team in the discussion. Yes. He overmanaged and micromanaged Tracy's work
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Service Management Operations, Strategy, Information Technology
Authors: James A Fitzsimmons, Mona J Fitzsimmons
6th Edition
0077228499, 9780077228491
