Diego feels frustrated, which can lead to a lack of trust in communication and even poor performance. The concerns Diego shared are also some that Randy felt were holding the department back. When it comes to employee engagement, helping the team members feel part of the team is important. Communicating the companies' values with the team and promoting engagement can encourage team members to build upon one and other. Team-building exercises, lunches, and team meetings create an all-together environment. These activities will force employees to interact and usually create more than just a team for the moment. Rewrite and make it more professional