1. Differentiate between surface-level diversity and deep-level diversity, and describe the extent to which different required government and voluntary company programs might address diversity management in each of these areas.
2. List and describe the five diversity principles, or action areas for managing diversity. Provide examples for each.
3. What is the difference between a leader and a manager? What is the relative importance of leaders and managers to the success of organizations today? In your own words, describe what it means when an organization is underled and overmanaged and give an example of what this might look like in practice.
4. What did the Hawthorne Studies prove about groups? What kind of experiment can you create to prove that Mayo's results are true?