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Direction: Identify the value gap of each scenario and recommend possible solutions. An internet provider fails to resolve an Internet cabling problem in less than
Direction: Identify the value gap of each scenario and recommend possible solutions.
An internet provider fails to resolve an Internet cabling problem in less than three days. In contrast, they could fix the same issue in under two days when the household experienced the same a month ago. The household issued report tickets.
A startup networking company in a rural town only accepts clients with over employees. In their first two months, they could only book business with one company.
An online IT support business always misses giving feedback forms when providing service. It affected future clients with concerns about completion time and payment transactions.
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