Question
Directions Using internet sources, identify the revenue-cycle dashboard of any type of healthcare organization you choose and analyze the data in the dashboard to determine
Directions
Using internet sources, identify the revenue-cycle dashboard of any type of healthcare organization you choose and analyze the data in the dashboard to determine whether the organization is meeting its KPIs. Then write an executive summary discussing your analysis.
The dashboard you locate should have at least two KPIs from the front end, two from the middle, and two from the back end of the revenue cycle. You may select multiple dashboards to showcase all six KPIs if you do not find all KPIs in a single dashboard. You may use your own organization's dashboard if that is allowed, after removing all identifying information. You can locate a revenue cycle by searching for "dashboard/scorecard" or "revenue-cycle dashboard" in the relevant "Activity Reading" resource in the module resources section. You can search Google for "revenue cycle images" to help you locate a dashboard.
Specifically, you must address the following rubric criteria:
- Revenue-Cycle Dashboard:Summarize at least two KPIs from the front end, two from the middle, and two from the back end of the revenue cycle, as well as why you believe these KPIs will demonstrate whether the organization is meeting its KPIs or not.
- Front-End KPIs:Examine the possible cash-flow issues and operational improvement possibilities of at least two front-end KPIs in the revenue-cycle dashboard of the chosen organization. Consider the following questions to guide your response:
- How would you define the KPIs you identified from the front end?
- How would these KPIs inform the organization of potential future cash flow issues?
- How do the KPIs inform the organization of operational-improvement opportunities?
- Middle KPIs:Examine the possible cash-flow issues and operational improvement possibilities of at least two KPIs from the middle of the revenue-cycle dashboard of the chosen organization. Refer to the guiding questions for the "Front-End KPIs" in number 2 above for additional guidance.
- Back-End KPIs:Examine the possible cash-flow issues and operational improvement possibilities of at least two KPIs from the back end of the revenue-cycle dashboard of the chosen organization. Refer to the guiding questions for the "Front-End KPIs" in number 2 above for additional guidance.
- Metrics Analysis:Analyze the metrics on the dashboard to determine whether the organization is meeting its KPIs or not. Consider the following questions to guide your response:
- How is the dashboard notifying the leader if any metrics are not being met?
- How would you determine that the metrics are not being met if the dashboard had no visual cues?
- References
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