Question
Discuss a faulty system you are familiar with. It might be a store you frequent often, it might be the means of display a company
Discuss a faulty system you are familiar with. It might be a store you frequent often, it might be the means of display a company uses or your experience of a company's customer service. Describe the system and discuss what quality management problems the system demonstrates.
- Provide your reasoning.
- Then, using Deming's quality control steps, suggest a remedy.
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Step: 1
lets consider a faulty system related to customer service at a telecommunications company Description of the Faulty System At a telecommunications company where I am a customer the customer service sy...
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Core concepts of accounting information systems
Authors: Jacob M. Rose, Mark G. Simkin, Carolyn Strand Norman
13th edition
978-1-119-0332, 1118742931, 978-1118742938
