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Discuss and answer thoroughly the following questions regarding your experience with Cengage/MindTap/SAM: Were you able to register at the site and enroll in the appropriate
Discuss and answer thoroughly the following questions regarding your experience with Cengage/MindTap/SAM:
- Were you able to register at the site and enroll in the appropriate course? Describe any difficulties or positive aspects of the process.
- Were you able to access project assignments, training, and capstone exams? Describe any difficulties or positive aspects of your experience.
- Did you view the interactive training videos provided to you for each application? If so, did you find these videos helpful?
- If you had to contact Cengage's technical support, were they responsive to your needs? If so, describe your experience with Cengage technical support.
- Did you experience any difficulty downloading files from SAM Web site? If so, for which application (Word, Excel, Access or PowerPoint)? How was the issue resolved?
- Describe your overall experience with SAM: did you find it easy to use and to get to the training videos and grader projects? Would you consider it a user-friendly tool for use in this course?
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