Discuss and explain all the questions. (Word count 100 per question)

Design of products & services

• Introduce product design and describe the design process.
• Name some sources of ideas for new or revised designs.
• Discuss key issues in product design.
• Discuss special considerations for service design

Designing production processes

• Describe the four basic production process types
• Explain the methodology for production process design, service design, and how to draw a process map

Forecasting

• Explain the definition and purpose of forecasting
• Explain Forecasting - Basic concepts

Inventory management

• Explain what inventory is and the types of inventories
• Explain Key decisions and costs in managing inventory

Capacity management

• Explain what capacity is, its impact on operations and the key capacity decisions
• Explain the difference between design and effective capacity
• Explain the ways of managing long- and short-term capacity
• Explain the Theory of Constraints and how to deal with bottlenecks.

Resource management

• Explain the purpose and aims of aggregate operations planning
• Explain the strategies for aggregate planning
• Explain the strategies for demand and capacity management