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Discuss each of the 6 Pillars of Customer Experience that is Personalization ,Integrity,Expectations,Resolution,Time and Effort and Empathy by explaining how McDonald delivers on each of

Discuss each of the 6 Pillars of Customer Experience that is Personalization ,Integrity,Expectations,Resolution,Time and Effort and Empathy by explaining how McDonald delivers on each of the Pillars and analyze/interpret how Mcdonald successfully achieves to achieve experience excellence. Discuss each Pillar individually by providing concrete examples

Analyze and interpret how Mcdonald is doing in terms of Experience Excellence, from a customer's point of view. Identify weaknesses and draw on personal observation, experience and expectations.

* Please give me the correct answer with explanation and conclusion.

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