Discuss how solid integrated technology foundation/enterprise architecture can provide a competitive advantage to a company through a superior customer experience. What are some of the
Discuss how solid integrated technology foundation/enterprise architecture can provide a competitive advantage to a company through a superior customer experience.
What are some of the business drivers that require integrated enterprise architecture?
Provide an example of a company which uses an integrated approach to technology effectively and analyze how the company combines different information sources or technologies to provide a superior customer experience.
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Authors: Earl R. Wilson, Jacqueline L Reck, Susan C Kattelus
15th Edition
978-0256168723, 77388720, 256168725, 9780077388720, 978-007337960
