• Discuss how Wegmans uses rewards and motivates employees.
• In answering this question based on information provided discuss both the approaches that Wegmans uses and their effectiveness in terms of motivation, recruitment, and retention. You should also discuss the rewards and motivational approaches that would be attractive in recruiting and retaining you to work for this organization.

CONCEPTS & CONNECT be HOW WEGMANS REWARDS AND MOTIVATES ITS EMPLOYEES retail industry, which also has an added benefit of keeping its ap th workforce nonunionized . In addition to the traditional elements of compensation and benefits, Wegmans invests considerably in the training and education of its employees. Known for its strength in employee development, upwards of $50 million annually is spent on Wegmans employee learning. Since 1984, the company has awarded nearly $110 million in tuition assistance, and over $50 million in scholarships. Another crucial aspect of employee motivation is feeling heard. Employees see their ideas put into action through a series of programs designed to capture and implement their ideas. Wegmans deploys a series of programs, including open- tarheel1776/Shutterstock door days, team huddles, focus groups, and two-way Q&As with Companies use a variety of tools and strategies designed to senior management. motivate employees and engender superior strategy execution. With the recognition that employees are critical to delivering In this respect, Wegmans Food Markets, Inc., serves as an exem- a great customer experience, Wegmans directs a considerable plar. With approximately 48,000 employees spread across 96 amount of resources to its biggest asset, its people. Its suite of stores across the Northeast and Mid-Atlantic, Wegmans stands programs and benefits, along with a policy of filling at least half out as an organization that delivers above average results in an of its open opportunities internally, led to one of the lowest turn- industry known for its low margins, low wages, and challenging over rates in its industry. They have also resulted in Wegmans employee relationships. Guided by a philosophy of employees placing among the top five firms on Fortune's list of the 100 Best first, Wegmans employs an array of programs that enables the Companies to Work For, year after year. company to attract and retain the best people. Since the creation of its broad benefits program for full-time Note: Developed with Sade M. Lawrence. employees in the 1950s, Wegmans has had a strong benefits philosophy. Today, flexible or compressed schedules are com- Sources: Company website; M. Boyle, "The Wegmans Way," January mon, and policies extend to same-sex partners. Regarding finan- 24, 2005, http://archive.fortune.com/magazines/fortune/fortune_ archive/2005/01/24/8234048/index.htm; and "Wegmans Food cial compensation, wages are above average for the grocery Markets, Inc." Great Place to Work, February 14, 2018, http:/reviews.greatplacetowork.com/wegmans-food-markets-inc