discuss how you would hypothetically create a training program to solve a work performance issue or process issue.

Example: There is a need to solve a performance problem at a restaurant where staff keep gwttijg orders wrong. You want to create a training program that helps implement a new ordering system that reverifies customers' orders beforw they are given to the kitchen staff. How would you design, develop, implement, and evaluate your training program?

Your goal is to encompass knowledge you have learned in this course into your casw study video.

You wil create a brief video (3 to 5 minutes) where you will disciss how you would hypothetically create a tranng program to solve a work performance issue or process issue. Example: There is a need to solve a performance problem at a restaurant where stafl keep getting orders wrong. You want to create a training program that helps implernent a new ordening system that revenifies customers' ocders belore they are given to the kitchen stafl. How would you design, develop, implement, and evaluate your training program? - State your hypothetical issue or issue found within a real case study where some type of training program is a solution (Example: There is poor customer service being provided at the drive-thru at your favorite fast-food restaurant. You have been brought in to provide training on how to deliver better customer service.) - Discuss your training solution (Example: Explain the Design, Development, and Implementation processes within your training solution; discuss what you did in each phase of the process). - Discuss how your will evaluate your training solution outcomes (Example: Tell me how you will measure the outcomes of your training solution; will it be a survey, follow up interviews, analyzing pre vs. post data observed, etc.) - How would you communicate your training outcomes to stakeholders (Example: What will you tell your business stakeholders on how your training solution impacted their business's performance problem? You should be stating things such as ROI of the training, how either time and money were saved, or showing how training improved a business performance issue)