discuss some of the key items identified in the self-assessment i.e. creating sense of urgency, communicating (before, during, and after), sharing information, engaging in sensemaking, articulating vision, inviting participation, explaining the proposed change, managing external pressures, resisting forces, preparing for unexpected problems, building coalition, listening to various stakeholders concerns, persuading followers, establishing realistic benchmarks, evaluating change initiative,and readdressing problems with change.