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Discuss the following questions related to the Banner Pharmacaps Six Sigma in Practice vignette (page 312): What role did training of employees and champions in

Discuss the following questions related to the Banner Pharmacaps Six Sigma in Practice vignette (page 312):

What role did training of employees and champions in lean Six Sigma concepts play in meeting their quality improvement, cycle time, and employee development objectives for their operations?

How did Banner's R&D scientist use the DMADV approach and DOE tools to reduce the time required for the development and registration of products with the FDA?

What savings was Banner able to realize, based on their projects?

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